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    Fibre Surveyor – desk based

    Job Type:

    Full time




    Job Description:

    Ferns Group are a family run business with over 25 years’ experience as an established Utilities and Reinstatement company, specialising in Telecoms Civils, and tailored reinstatement services.

    Our Mission is “to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the environment.”​

    We have an excellent opportunity for a Desk Based Surveyor to join our growing project, based in and around the Brighton area.

    As a Desk Based Surveyor , the primary objective of the role is to manage and support the field Surveyors and engineers in Fibre Delivery on Openreach works.

    Responsibilities of the role:

    • Complete management of Survey supervisors providing leadership and guidance.
    • Driving improvements into the quality of field surveyors through the management of the field supervisors and surveyors alike
    • Ensuring supervisors manage survey teams (surveyors & TRR crews) to work together as an efficient unit
    • Working closely with the Project Manager & Assistant Project Manager to improve, maintain and increase the quality of surveys in the field
    • Guarantee continued training / support to surveyors, TRR crews & trainees to generate a knowledgeable field team
    • Working pro-actively to identify and develop new ways of working to meet the customers’ & client’s requirements
    • Participate in client calls
    • Identifying any failings and putting processes / training in place to rectify any issues that may arise
    • Manage ECDs in accordance with CDPs through use of internal trackers
    • Performance manage surveyors and supervisors through weekly capture of performance data
    • Manage field to ensure customer & client targets are met
    • Ensuring all revenue generating activities are captured at survey stage to ensure maximum revenue is obtained during & following build, prior to invoicing.
    • Understanding the existing Openreach network to be able to offer the best and most cost-effective solution for any upgrade works on the existing network UG or OH.
    • To ensure all costs are captured at survey stage including Traffic Management by reviewing all TM requirements when applicable
    • Complete full validation of surveys
    • Ensure that the supervisors capture all DFEs and that they are applied to the estimate
    • To support the supervisors in their role thus ensuring surveyors are correctly managed
    • To develop processes to increase efficiencies within the field
    • Continuous health and safety checks
    • Work closely with Openreach FBC engineers
    • Performance manage supervisors & surveyors through weekly capture of performance data
    • Manage a program of works to ensure that customer targets are met
    • Management and training of the overall quality of the surveys
    • Confirm compliance with all company procedures
    • Any ad-hoc duties as requested by the line manager or senior management

    To be successful in this role you will:

    • Extensive knowledge of surveying requirements for a fibre build network, especially Openreach Network – must hold current S11 training accreditation – Ideally lead assessor status.
    • Good experience working with Platforms – Orion & Geo hub
    • Min 2 years’ experience working in a Fibre Build Project Management role on PON (FTTP), Spine & Poling works on Network Build Telecoms projects
    • Good knowledge of NRSWA (Ops & Supervisor)
    • Proficient knowledge of Fibre PON build specifications
    • Good understanding of Traffic Management guidelines for utility works in the Highway
    • Good presentation skills – you should be proficient in the use of Microsoft Office packages in particular Power Point & Excel
    • Based in the North West but prepared to Travel as and when required
    • Full UK drivers licence held for a minimum of 3 years.
    • Be prepared to undergo a DBS check (formally CRB) prior to commencing work with Ferns.

    Ferns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities, including working with the prison service, and are opposed to discrimination on any grounds.

    All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.