Summary of Role:
You will monitor the works management system, prioritising requests and collate updates from the reinstatement teams, ensuring that all work is completed within our clients service level agreements.(SLA)
Tasks:
- Effectively plan the reinstatement of excavations that have been dug in accordance with the current notice duration as well as other activities serviced by the operational teams;
- Have the ability to plan resources using relevant systems;
- manage reactive planning of emergency work;
- Liaise with the contract management team and operatives to ensure we meet our client SLA’s.
- Ensure that reinstatement teams have the relevant system information required to complete all activities.
Competencies
- Be a competent IT User (including Microsoft Word, Excel, Outlook);
- ability to work under pressure and remain calm;
- ideally you will have experience in a similar role, working within the utility industry;
- experience of working to NRSWA standards.
- Strong communication skills, verbal and written
- Time management and planning.
- Organisational skills.
- Methodological approach.
- High attention to detail.
Qualifications/Experience
- Understanding planning principles.
- Experience of working in the utilities sector is preferred.
Working hours:
Mon – Fri from 7am to 4pm