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Utilities

Our vast experience in the utilities Sector continues to grow.
Quality. First Time - Every Time.

Work in the Utilities Sector continues to grow based upon our ability to build collaborative relationships with our clients.

Ferns have a vast experience of working in the Utilities Industry through our core reinstatement business and have continued to grow and now offer the full range of Utilities services including the
operation of our own engineering teams working in the North London Gas Networks for tRIIO and in the Thames Valley area for Thames Water.

Maintaining our reputation for safety, quality, service delivery and customer care is essential in building trusting and long term relationships with our clients.

Ferns is recognised as being a first class highly effective Contractor that works within a winning network of clients and suppliers together creating mutual enduring value to each other and to the
community in which we operate. We are pleased to be able to work in collaborative relationships with a growing and wide diversity of clients.

Our accreditations drive us to demonstrate continuous improvement in all our operational and support activities.

It is vital to our reputation in excelling at health, safety and environment, quality and service that we have the necessary Accreditations to be able to
measure our success with external bodies who set the necessary standards to follow and in our ability to benchmark our performance.

Work in the Utilities Sector continues to grow based upon our ability to build collaborative relationships with our clients.

Ferns have a vast experience of working in the Utilities Industry through our core reinstatement business and have continued to grow an d now offer the full range of Utilities services including the operation of our own engineering teams working in the North London Gas Networks for tRIIO and in the Thames Valley area for Thames Water.

Maintaining our reputation for safety, quality, service delivery and customer care is essential in building trusting and long term relationships with our clients.

Ferns is recognised as being a first class highly effective Contractor that works within a winning network of clients and suppliers together creating mutual enduring value to each other and to the community in which we operate. We are pleased to be able to work in collaborative relationships with a growing and wide diversity of clients.

Our accreditations drive us to demonstrate continuous improvement in all our operational and support activities.

It is vital to our reputation in excelling at health, safety and environment, quality and service that we have the necessary Accreditations to be able to measure our success with external bodies who set the necessary standards to follow and in our ability to benchmark our performance.

Measures of Success

It’s our Skills, knowledge and motivation that determines the performance of our business against the competition.

Our reputation is widely known for our innovation, reliability and enthusiasm while incident and injury free in all of our Health and Safety endeavours. At Ferns we believe in putting customers at the centre of everything we do, while building a positive and successful relationship between our customers and employees. Always acting with honesty, trust, integrity and trade ethically.
Ferns also ensure that efficient and effective systems are in place, like data capture, measurement and organisation structures to deliver optimum operational performance. We continue to improve performance by investing in plant and equipment, people development and processes to grow the business while we comply with all health and safety and environmental legislation.
surfacing
health &amps; safety
environment

utilities work

triio

tRIIO Domestic
Connection Services

2015 - present
tRIIO operates a Joint Venture with Skanska and Morrison Utility Services to lead and manage the National Grid Network across North London, East Anglia and up to East Midlands an area comprising 20,000 square miles. In support of the JV, Ferns operates in the following key work activities across the whole of the contract area, using its well established and diversified network of Depots, Fleet, Plant and Equipment, Fully Equipped Engineering Teams, Management and Administration, Commercial, Health, Safety and Environment and Systems and Data capability.

Work Activities:

  • Leakage and Domestic Connections
  • Mains Replacement Project Work
  • Disconnections All Reinstatement in–house with dedicated teams
  • Backfill
  • Muck Away
  • Surface Reinstatement
  • 24hour call out service

Ferns has a track record on its Utility Contracts of high/success completion rate, extremely low customer complaints, nil - accidents to date, zero team/staff (Churn).

CASE STUDIES

Thames Water

Thames Water
(Agility Alliance)

April 2015 - present

Ferns currently operate a full reinstatement service to our client Agility (a Joint Venture between J.Murphy & Sons and Morrison Utility Solutions) with the main contract with Thames Water. Our current geographical area covers the Central London area and East London Area. Ferns currently undertake the following work streams and all reinstatement activities are

undertaken in house including:

  • Repair & Maintenance works (Central London)
  • Repair & Maintenance works  & (East London)
  • Large Consequential Works across both areas.
  • We have depot facilities in Wembley and Hackney (East London).
  • Backfill & Muck Away
  • Surface Reinstatement
  • 24 Hour Call Out
  • Specialist Surfaces (York stone, Mastic, Chinese Setts etc.)
  • Heavy Lift 
  • Clearance of SLG
  • Jet Wash
  • Repair of Ducts / Drains etc.
  • Road Sweeping Activities
  • Road Planning

We currently undertake on the contract in excess of 25,000 small - hole excavations per annum. We also undertake large reinstatement works as a result of repair works.

triio

tRIIO National Grid (Morrison Utility Services/Skanska UK)

April 2013 - present

Ferns currently operate a full reinstatement service to our client TRIIO (Joint Venture between SKANSKA UK & Morrison Utility Services) with the main contract between National Grid & TRIIO. Our current geographical area covers the North London Network and the whole of East Anglia up to East Midlands (an area of in excess of 20,000 Square Miles).

Ferns currently undertake the following work streams:

Leakage & Domestic Connections (London)
Leakage, Domestic Connections & MRP works (East Anglia)

We have depot facilities in Bexwell, Northampton, Colchester, Wembley, Brentwood (Essex) together with our head office facility in Maidstone (Kent), we also operate our own quarry facility in Wrotham (Kent).

All reinstatement activities are undertaken in house including:

  • Backfil
  • Muck Away
  • Surface Reinstatement
  • 24 Hour Call Out 
  • Specialist Surfaces (York stone, Mastic, Chinese Setts etc.)
  • Heavy Lift
  • Clearance of SLG
  • Jet Wash
  • Repair of Ducts / Drains etc.

We currently undertake on the contract in excess of 53,000 excavations per annum for Leakage and Domestic Connections. We also undertake reinstatement services behind MRP works in East Anglia and Central London.

ukpn

UK Power Networks
 

October 2016 - present

Ferns operates a full reinstatement service to our client UKPN (UK Power Networks) in a geographical area that covers the entire Eastern Region of EPN: Essex, Norfolk and Suffolk. In excess of 46,000m2 of reinstatement and 600 excavations per annum on Faults and Connections works are undertaken during the contract period.

The following depots are utilised to support the full range of operational activities:

  • Downham Market
  • Colchester
  • Brentwood
  • Head Office [Maidstone, Kent]

Ferns undertakes the following work streams:

  • Unplanned works [Cable fault repairs]
  • Planned works [Unmetered connections and small services]
  • Capital works[Large scale projects]

All reinstatement activities are undertaken in house including:

  • Backfil
  • Muck Away
  • Surface Reinstatement
  • 24 Hour Call Out 
  • Specialist Surfaces (York stone, Mastic, Chinese Setts, Resin Bound etc.)
  • Clearance of SLG
  • Jet Wash
  • Repair of Ducts / Drains etc.
  • Road Sweeping Activities

FERNS Capabilities

Operational

We have operational coverage in London, the South East and East Anglia. We are able to mobilise for new contracts within a very short time period.

Systems & Data

We have developed our own bespoke In–House Work Scheduling System “On–Site”, which allows us to monitor all aspects of the job in real time.

Customer Service

Our Customers are informed of what is happening at every stage of the job and can contact us 24/7 365 days of the year by Email or by Phone.

Fleet

Our fleet is constantly growing & updating. We embrace the newest technologies from the most reputable sources, ensuring they are all safe & reliable.

Health & Safety

We believe in the principle; Be Safe and Be Sure and have a strong reputation for Safety, Quality, Service Delivery and Customer Care.

Environmental

We encourage regular visits from the environment agencies so we can make sure that we are always up to date with the latest standards and regulations.

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Accreditations



Contact

Please click on the icons below to see our operating centres contact details.
Address
Tutsham
Maidstone
Kent
ME15 0NE

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