What you will be doing:
We are looking for a Streetworks Coordinator to join our Wrotham office to cover the day-to-day management of our Telecoms contract. This role is on-site.
Responsibilities include:
- Reviewing Section 74, FPN and Defect charges issued by the Highway Authorities – responding, mitigating, and actioning as needed, compiling data into master database. Identify persons and root causes of re-occurring fines and feed this back to Street Works Manager, Group Street Works Manager and to Sector Director.
- Assist in gathering information relative to Monthly / Weekly KPI and SLA performance meetings – both internal and external.
- Assist in arranging parking bay suspensions / TTROs / Bus stop suspensions etc as and where required.
- Support the Administrators in their daily duties, answering escalated queries regarding traffic management, site safety, permit administration and charges.
- Administration of all defect activities and escalations in partnership with internal colleagues and Clients.
- Jeopardy management
- Payment and invoice reconciliation.
Working pattern:
Monday to Friday 8am to 5pm.
Could you be the one?
· 2 year’s experience in a Street Works Administration focused role
· Proficient user of Microsoft Office suite
· Excellent customer service skills
· An understanding of NRSWA legislation is essential, including permitting and traffic management
In return for your commitment, we offer:
A competitive salary of £28,000-£35,000 per annum plus:
· A well-maintained working environment
· Training and Development
· Career Progression
· Onsite parking
· Refreshments
· Life insurance
Ability to commute/relocate:
- Sevenoaks, TN15 7SE: reliably commute or plan to relocate before starting work (required). Due to the location of the offices you will need your own car.
Work Location: In person