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    Social Media Officer


    Job Type:

    Full time

    Posted:


    Location(s):

    Kent

    Job Description:

    Ferns Group are a family run business with over 25 years’ experience as an established Utilities and Reinstatement company, specialising in Telecoms Civils, and tailored reinstatement services.

    Our Mission is “to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the environment.”​

    As our Social Media Officer, you will manage all of Ferns Group social media channels, producing compelling content that highlights our people, projects, innovation and contributions to the communities we serve. You will edit on-site footage, create short-form videos, publish updates, and help bring the world of civils and infrastructure to life in our audiences.

    You will work closely with teams across the business including, HR, Operations, and Commercial to gather stories, promote achievements, and ensure consistent, professional representation of our brand online.

    Key Responsibilities

    • Edit and upload video content from sites, events and project activities.
    • Manage day-to-day posting across LinkedIn, TikTok, Instagram, Facebook and X (Twitter).
    • Produce engaging written, visual and multimedia content aligned with brand guidelines.
    • Plan and schedule content to support ongoing campaigns and business updates.
    • Monitor engagement and analytics to evaluate performance.
    • Attend sites ad internal events to capture stories, footage, and real-time updates.
    • Produce and distribute the monthly staff newsletter.
    • Write “Meet the Team” features and internal updates.
    • Manage intranet content and ensure information is kept up to date.
    • Assist with internal engagement campaigns (e.g., wellbeing, staff recognition).
    • Work closely with HR, Operations and Commercial teams to gather content.

    What we’re looking for:

    • Proven experience managing professional social media accounts.
    • Confident filming and editing video content for social media channels.
    • Strong communication and visual storytelling skills.
    • Good understanding of social media platforms, trends and scheduling tools.
    • Creative flair with the ability to craft engaging stories that resonate with diverse audiences.
    • Organised with the ability to manage multiple projects simultaneously under tight deadlines.
    • Ability to work independently and visit sites when required.
    • Ability to film and create content (Desirable)

    This position offers an exciting chance for a motivated individual to grow their career in digital marketing while contributing significantly to our organisation’s online presence.

    Full-time, Permanent

    Mon – Fri, 8am – 5pm.

    £30,000 to £35,000 per annum

    Benefits:

    • 28 days holiday (inclusive of bank holidays)
    • Pension scheme
    • Free on-site parking
    • Life assurance
    • Referral programme
    • Employee Assistance Programme (EAP) with 24-hour GP access and mental health support.

    Ferns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities, including working with the prison service, and are opposed to discrimination on any grounds.

    All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.