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    Streetworks Coordinator

    Job Type:

    Full time

    Posted:

    Location(s):

    Kent

    Job Description:

    Ferns Group are a family run business with over 25 years’ experience as an established Utilities and Reinstatement company, specialising in Telecoms Civils, and tailored reinstatement services.

    Our Mission is “to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the environment.”​

    What you will be doing:

    We are looking for a Streetworks Coordinator to join our Wrotham office to cover the day-to-day management of our Telecoms contract. This role is on-site.

    Responsibilities include:

    • Reviewing Section 74, FPN and Defect charges issued by the Highway Authorities – responding, mitigating, and actioning as needed, compiling data into master database. Identify persons and root causes of re-occurring fines and feed this back to Street Works Manager, Group Street Works Manager and to Sector Director.
    • Assist in gathering information relative to Monthly / Weekly KPI and SLA performance meetings – both internal and external.
    • Assist in arranging parking bay suspensions / TTROs / Bus stop suspensions etc as and where required.
    • Support the Administrators in their daily duties, answering escalated queries regarding traffic management, site safety, permit administration and charges.
    • Administration of all defect activities and escalations in partnership with internal colleagues and Clients.
    • Jeopardy management
    • Payment and invoice reconciliation.

    Working pattern:

    Monday to Friday 8am to 5pm.

    Could you be the one?

    · 2 year’s experience in a Street Works Administration focused role

    · Proficient user of Microsoft Office suite

    · Excellent customer service skills

    · An understanding of NRSWA legislation is essential, including permitting and traffic management

    In return for your commitment, we offer:

    A competitive salary of £28,000-£35,000 per annum plus:

    · A well-maintained working environment

    · Training and Development

    · Career Progression

    · Onsite parking

    · Refreshments

    · Life insurance

    Ability to commute/relocate:

    • Sevenoaks, TN15 7SE: reliably commute or plan to relocate before starting work (required). Due to the location of the offices you will need your own car.

    Work Location: In person

    Ferns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities, including working with the prison service, and are opposed to discrimination on any grounds.

    All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.